Shipping Policy – Belivaa
1. Order Processing
All orders are processed within 24–48 hours of confirmation. Orders placed on weekends or public holidays are processed on the next working day.
2. Shipping Time
Metro Cities: 2–4 business days
Other Locations: 4–7 business days
Remote Areas: Up to 8–10 business days
Delivery timelines may vary slightly depending on courier operations and location accessibility.
3. Shipping Charges
Free Shipping on all prepaid orders above ₹499
Standard shipping charges apply to orders below this value and are calculated at checkout
4. Order Tracking
Once your order is shipped, you will receive a tracking link via SMS/email. You can track your shipment in real-time using the link provided.
5. Delays
While we aim for timely delivery, delays may occur due to:
High demand periods
Weather conditions
Courier partner issues
Unforeseen circumstances
We will keep you informed in case of any significant delays.
6. Incorrect Address
Please ensure your shipping details are accurate. Belivaa is not responsible for delays or losses caused due to incorrect or incomplete addresses.
7. Delivery Attempts
Courier partners will attempt delivery 2–3 times. If unsuccessful, the order may be returned to us.
8. Damaged or Tampered Package
If your package appears damaged or tampered with at the time of delivery, we recommend:
Do not accept the package
Contact our support team immediately with proof (images/video)